Brand-Driven Fashion Retail Sales Associate – Customer Experience

Madewell; Germantown (TN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Base pay + bonus programs

Employee discounts (up to 60% on Madew

Discounts on travel, fitness, and tech

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate in the United States with a passion for fashion and customer service. You will represent the Madewell brand on the sales floor, helping customers find looks that fit their style and collaborating with teammates to drive business success.

You’ll contribute to a welcoming, inclusive store environment, stay current with fashion trends, and support store operations while showcasing strong problem-solving skills and flexibility in scheduling, including nights,

Qualifications

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem solving

Job description

Madewell is seeking a Sales Associate in the United States with a passion for fashion and customer service. You will represent the Madewell brand on the sales floor, helping customers find looks that fit their style and collaborating with teammates to drive business success.

You’ll contribute to a welcoming, inclusive store environment, stay current with fashion trends, and support store operations while showcasing strong problem-solving skills and flexibility in scheduling, including nights,