Brand-Driven Retail Associate — Flexible Hours & Benefits

Old Navy; Birmingham (AL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discount

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Health/dental/vision/life insurance

Job summary

Old Navy is hiring a Full-Time Brand Associate to bring the brand to life for customers. You will educate customers on products, use knowledge to inform and wardrobe clients, and collaborate with leadership to deliver an omni-channel, best-in-class experience.

You will drive loyalty, sales, and service through proactive engagement and teamwork. The role emphasizes customer service, product knowledge, and flexibility in scheduling to cover holidays and peak times.

Qualifications

• Good communication with customers and team members.
• Customer-focused service on and off the sales floor.
• Passion for retail and fast-paced environments.
• Problem solver with focus on continuous improvement.
• Willing to work flexible hours including holidays and weekends.
• Able to use retail technology.
• Able to move around store and lift up to 30 lbs.

Responsibilities

• Treat customers and teammates with respect to foster a positive environment.
• Promote loyalty programs to customers.
• Engage with customers to drive sales using suggestive selling.
• Utilize all omnichannel offerings to enhance experience.
• Meet personal goals that contribute to store results.
• Support sales floor, fitting rooms, cash wrap, and back of house.
• Keep workspace neat, clean, and organized.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Communication

Customer focus

Retail enthusiasm

Problem solving

Flexibility

Tech literacy

Mobility

Tools

POS systems

Job description

Old Navy is hiring a Full-Time Brand Associate to bring the brand to life for customers. You will educate customers on products, use knowledge to inform and wardrobe clients, and collaborate with leadership to deliver an omni-channel, best-in-class experience.

You will drive loyalty, sales, and service through proactive engagement and teamwork. The role emphasizes customer service, product knowledge, and flexibility in scheduling to cover holidays and peak times.