Brand-Driven QSR Construction Lead

Dutch Bros Coffee; Phoenix (AZ); On-site; USD 120,000 - 160,000; Full time

Job summary

Dutch Bros Coffee is seeking a Senior Construction Services Manager in Tempe, AZ to bridge construction work and the first coffee service. You will lead a construction support team, oversee budgets and schedules, and partner with Real Estate, Design, and Franchisees to deliver brand-standard facilities on time and under budget.

The role requires in-office presence four days per week (Mon–Thu) with optional remote Fridays, and a focus on optimizing processes, cost control, and vendor management

Qualifications

• 7+ years of progressive commercial construction experience, with QSR or retail experience preferred.
• Experience leading and developing a construction support team, establishing priorities, workflows, and service-level expectations to support Field Construction operations
• Demonstrated ability to evaluate, streamline, and improve construction processes, developing scalable tools, SOPs, and best practices that improve efficiency and execution
• Strong financial acumen, including developing project budgets, forecasting, cost control, variance analysis, and providing recommendations to maintain projects within budget
• Experience supporting value engineering efforts, identifying cost-saving opportunities while balancing design intent, quality, schedule, and operational requirements

Responsibilities

• Project Lifecycle Management: Manage the Construction Coordinator team to deliver support to the field Construction Teams necessary to meet organizational NSO goals.
• Vendor & GC Oversight: Qualify, bid, and manage General Contractors and specialized QSR vendors (HVAC, equipment, signage, and POS integrators).
• Budget & Cost Control: Manage Total Project Cost, review change orders, and maintain accurate historical costs; use budget templates for BTS, leases, and conversions.
• Cross-Functional Collaboration: Act as the main liaison between Real Estate, Design, Equipment Purchasing, and Franchisees/Operations.
• Quality Assurance: Conduct site visits to ensure structural integrity, brand compliance, and health and safety codes.
• Timeline Compression: Identify bottlenecks in the build phase and implement strategies to shave days off the schedule.

Skills

Commercial Construction Management

Project & Cost Management

Process Improvement

Operational Excellence

Cross-Functional Leadership

Vendor & GC Management

Job description

Dutch Bros Coffee is seeking a Senior Construction Services Manager in Tempe, AZ to bridge construction work and the first coffee service. You will lead a construction support team, oversee budgets and schedules, and partner with Real Estate, Design, and Franchisees to deliver brand-standard facilities on time and under budget.

The role requires in-office presence four days per week (Mon–Thu) with optional remote Fridays, and a focus on optimizing processes, cost control, and vendor management