Brand Coordinator / Sales Support

Club Colors; Hoffman Estates (IL); On-site; USD 30,307 - 33,062; Full time

Job summary

Club Colors is looking for a dynamic Brand Coordinator to enhance growth objectives and support our account team. This role involves building strong relationships with Brand Advisors, developing innovative product solutions, and managing inbound customer inquiries effectively. Ideal candidates will have 0–3 years of relevant experience, strong communication skills, and familiarity with Microsoft Office.

The compensation rate ranges from $22 to $24 per hour, and the position emphasizes creativity, initiative, and a strong work ethic.

Qualifications

• 0–3 years' experience in inside sales or customer service.
• Efficiency in Microsoft Office or related suite.
• Strong verbal, written, and presentation skills.

Responsibilities

• Collaborate to support growth objectives and present tailored product solutions.
• Maintain excellent attendance and provide seamless support.
• Source, quote, and sell various product categories.
• Manage data and order entry to streamline processes.
• Assist with additional administrative duties as needed.

Skills

Microsoft Office proficiency

Strong verbal communication

Strong written communication

Presentation skills

Initiative and creativity

Job description

Brand Coordinator

Job Summary: We are seeking a dynamic Brand Coordinator to join our team and drive the growth objectives of our account team. You will build strong relationships with Brand Advisors and clients, create proposals for innovative product solutions, and thrive in a fast‑paced environment.

Responsibilities:

• Collaborate with the account team to support growth objectives and present tailored product solutions based on customer needs assessments.
• Maintain excellent attendance and availability via email, chat, and mobile, providing seamless support when the account manager is unavailable.
• Embrace feedback and contribute innovative ideas, demonstrating adaptability to changing circumstances.
• Ensure consistent follow‑up with clients and the sales team to maintain strong communication channels.
• Source, quote, and sell various product categories including apparel, promotional items, print materials, point‑of‑sale materials, and incentive programs.
• Manage data and order entry efficiently to streamline processes.
• Manage inbound customer calls and inquiries effectively, providing outstanding service and assistance.
• Assist with additional administrative duties as required to support team operations.
• Demonstrate strong multitasking abilities to manage quotes, orders, and prospecting activities throughout the day.
• Collaborate closely with teammates, strategizing for long‑term success, and executing account plans effectively.
• Proactively reach out to established account contacts and qualify new leads through outbound calls.

Ideal Candidate Profile:

• 0–3 years’ experience in inside sales or customer service.
• Efficiency in Microsoft Office or related suite.
• Strong verbal, written, and presentation skills.
• Strong work ethic: creative, takes initiative, and gets the job done.
• Promotional industry experience is a plus.

Compensation: $22–$24 USD per hour.

Equal Employment Opportunity: As set forth in Club Colors’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. We are a Federal contractor and pledge to provide equal opportunities to qualified individuals, including veterans and people with disabilities.