Brand Community Programs & Operations Lead

Sega; Burbank (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Sega in Burbank, CA is seeking a Manager of Brand Community Projects and Operations, reporting to the Director, Brand Community & Creator Engagement. You will oversee operational execution of Community, Social Media, and Creator initiatives, guiding projects from intake to launch and reporting, with emphasis on workflows, timelines, and cross-functional visibility.

You will partner with Senior Community Managers, Community Managers, and functional leads to ensure ownership remains with the

Qualifications

• 7+ years of experience in PM, operations, or similar.
• Experience with Jira, Confluence and reporting workflows.
• Strong written and interpersonal communication skills.

Responsibilities

• Coordinate day-to-day execution of Community, Social Media, and Creator projects.
• Maintain visibility into active and upcoming work with status updates.
• Drive intake, scoping, timelines, and launch readiness with owners.
• Develop and maintain Jira workflows and intake processes.
• Prepare project status updates and reports for stakeholders.

Skills

Project management

Communication

Organizational skills

Cross-functional collaboration

Attention to detail

Time management

Tools

Jira

Confluence

Job description

Sega in Burbank, CA is seeking a Manager of Brand Community Projects and Operations, reporting to the Director, Brand Community & Creator Engagement. You will oversee operational execution of Community, Social Media, and Creator initiatives, guiding projects from intake to launch and reporting, with emphasis on workflows, timelines, and cross-functional visibility.

You will partner with Senior Community Managers, Community Managers, and functional leads to ensure ownership remains with the