Brand Community Architect

HireTalent; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

HireTalent is seeking a Brand Community Strategist to support the US market. This role blends strategic branding with the authentic voice of client communities.

You will act as Brand Success Manager, partnering with Sales and Client Partners to guide engagement, educate on tone and best practices, and drive organic activation across subcommunities. Responsibilities include delivering community recommendations, moderating guidance, enabling profile setup, and feeding product insights back to

Qualifications

• Active client user with a deep understanding of the client, threads, crossposts and community dynamics.
• 4–7 years experience in community management, social media strategy, or agency-side consultative account support.
• Consultative partner support with ability to translate internet culture into actionable marketing guidance.
• Hands-on understanding of profile setup, account verification, community moderation dynamics, and client Pro listening tools.
• Strategic empathy and marketing literacy to explain how organic community health supports marketing funnels.
• Self-starter able to guide brands through dynamic, non-standardized requests.
• BA / BS degree or equivalent work experience.

Responsibilities

• Organic Strategy & Recommendations: advise where and how a brand should engage organically across subclients.
• Copywriting Education & Enablement: educate brand teams on tone and voice, guidance on posts and AMA responses.
• Moderation & Community Guidance: advise on moderator outreach, community rules, moderation best practices.
• Profile Setup & Tools Activation: guide profile setup, verification and Pro listening features.
• Cross-Functional Collaboration: support partner requests with Sales and Client Partner teams.
• Product Feedback: synthesize trends from partner inquiries to feed Product and Engineering.

Skills

Client DNA

Community management

Social media strategy

Agency experience

Consultative support

Platform expertise

Marketing literacy

Education

BA / BS degree or equivalent work experience

Tools

Client Pro listening

Job description

HireTalent is seeking a Brand Community Strategist to support the US market. This role blends strategic branding with the authentic voice of client communities.

You will act as Brand Success Manager, partnering with Sales and Client Partners to guide engagement, educate on tone and best practices, and drive organic activation across subcommunities. Responsibilities include delivering community recommendations, moderating guidance, enabling profile setup, and feeding product insights back to