Brand Associate: Seasonal Retail & Customer Experience

Gap; Tulsa (OK); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount (50%/30%)}

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision, and life保险

Job summary

Gap is seeking a Brand Associate in Tulsa to bring the Gap brand to life for customers. You will deliver excellent customer service, educate shoppers on loyalty programs, and drive sales through suggestive selling.

You’ll collaborate with leadership to provide a best-in-class, omni-channel customer experience in a fast-paced retail environment. You’ll be part of a team focused on meeting personal and store goals, supporting all areas of the store, and maintaining a neat, organized workspace.

Qualifications

• Excellent communication with customers and team.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail in a fast-paced environment.
• Problem solver, open to feedback and continuous improvement.
• Flexible schedule including holidays, evenings, weekends.
• Able to utilize retail technology.
• Able to maneuver around floor, stockroom, office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect to contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Drive sales and service using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail experience

Problem solving

Schedule flexibility

Retail technology

Lifting up to 30 lbs

Job description

Gap is seeking a Brand Associate in Tulsa to bring the Gap brand to life for customers. You will deliver excellent customer service, educate shoppers on loyalty programs, and drive sales through suggestive selling.

You’ll collaborate with leadership to provide a best-in-class, omni-channel customer experience in a fast-paced retail environment. You’ll be part of a team focused on meeting personal and store goals, supporting all areas of the store, and maintaining a neat, organized workspace.