Seasonal Retail Brand Experience Associate

Gap; Jackson (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Gap is looking for a Brand Associate in the United States. You will provide exceptional customer service, educate shoppers about loyalty programs, and help drive sales using an omnichannel approach.

You’ll collaborate with leadership to deliver a best-in-class experience across the store and assist on the sales floor, fitting room, and cash wrap. The role requires strong communication, a passion for retail, and flexibility to work a schedule including holidays and weekends.

Qualifications

• Strong customer service and communication skills.
• Retail experience or interest in fashion and brand storytelling.
• Ability to use retail technology and POS systems.
• Comfortable working in a fast-paced environment.

Responsibilities

• Treat all customers and employees with respect to create a positive work environment.
• Educate customers about loyalty programs to drive engagement.
• Engage with customers to drive sales using suggestive selling.
• Leverage omnichannel tools to enhance the customer experience.
• Work toward personal and store goals while contributing to results.
• Support sales floor, fitting room, cash wrap and back-of-house duties.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and returns professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Team collaboration

POS system

Tools

POS system

Job description

Gap is looking for a Brand Associate in the United States. You will provide exceptional customer service, educate shoppers about loyalty programs, and help drive sales using an omnichannel approach.

You’ll collaborate with leadership to deliver a best-in-class experience across the store and assist on the sales floor, fitting room, and cash wrap. The role requires strong communication, a passion for retail, and flexibility to work a schedule including holidays and weekends.