Brand Associate: Omnichannel Retail & Perks

Gap Inc.; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Stock purchase plan

Insurance

Job summary

Old Navy in Louisville, KY is seeking a Brand Associate to bring the brand to life for customers. You will provide outstanding customer service, educate shoppers about products, and use an omni-channel approach to enhance the shopping experience.

You will collaborate with leadership to hit store goals, participate in loyalty programs, assist across sales floor, fitting rooms, cash wrap, and back of house, and lift up to 30 lbs. A flexible schedule including holidays and weekends is required.

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues, returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Old Navy in Louisville, KY is seeking a Brand Associate to bring the brand to life for customers. You will provide outstanding customer service, educate shoppers about products, and use an omni-channel approach to enhance the shopping experience.

You will collaborate with leadership to hit store goals, participate in loyalty programs, assist across sales floor, fitting rooms, cash wrap, and back of house, and lift up to 30 lbs. A flexible schedule including holidays and weekends is required.