Brand Associate: Omni-Channel Retail & Loyalty

Old Navy; Appleton (WI); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision, life

Job summary

Old Navy in Appleton, WI is seeking a Full-Time Brand Associate to bring the brand to life through outstanding customer service and product knowledge. You will educate customers, drive sales with suggestive selling, and collaborate with leadership to deliver a best-in-class omnichannel experience.

We value effective communication, a customer-focused mindset, and the ability to thrive in a fast-paced retail environment. Flexibility with schedule, including holidays and weekends, is required.

Qualifications

• Excellent communication with customers and team
• Customer-focused service delivering an exceptional experience
• Thrives in a fast-paced retail environment
• Demonstrates problem-solving and willingness to learn

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean and organized work center.
• Handle customer interactions professionally and address issues or returns.
• Execute operational processes efficiently.

Skills

Communication

Customer service

Retail knowledge

Problem solving

Flexibility

Retail technology

Mobility (lift 30 lbs)

Job description

Old Navy in Appleton, WI is seeking a Full-Time Brand Associate to bring the brand to life through outstanding customer service and product knowledge. You will educate customers, drive sales with suggestive selling, and collaborate with leadership to deliver a best-in-class omnichannel experience.

We value effective communication, a customer-focused mindset, and the ability to thrive in a fast-paced retail environment. Flexibility with schedule, including holidays and weekends, is required.