Brand Ambassador & Store Leader

Free People; Austin (TX); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement plan

Job summary

Free People in Austin, TX is seeking a Key Holder to supervise store operations and inspire the team while delivering an engaging customer experience. You will partner with management to drive sales, deliver brand messaging, and ensure a seamless omni-channel experience.

You will lead by example, train team members, manage daily storefront activities, uphold visual standards, and contribute to a positive, service-focused culture.

Qualifications

• Experience leading a retail team or supervising staff.
• Strong customer service and communication skills.
• Ability to work flexible hours including nights, weekends, and holidays.
• Demonstrated brand ambassador mindset and product knowledge.
• Eagerness to learn and grow within the organization.

Responsibilities

• Assist in supervising store operations and staff.
• Drive sales and execute in-store initiatives.
• Uphold visual standards and product presentation.
• Support omni-channel order processing and customer service.

Skills

Brand leadership

Customer service

Team collaboration

Flexibility

Learning mindset

Job description

Free People in Austin, TX is seeking a Key Holder to supervise store operations and inspire the team while delivering an engaging customer experience. You will partner with management to drive sales, deliver brand messaging, and ensure a seamless omni-channel experience.

You will lead by example, train team members, manage daily storefront activities, uphold visual standards, and contribute to a positive, service-focused culture.