Brand Ambassador & Retail Sales Pro

J Mclaughlin; Troy (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

J.McLaughlin is seeking a highly motivated Sales Associate for our Troy, MI store. The role focuses on delivering an exceptional client experience, building lasting relationships, and driving sales with strong product knowledge of classic American sportswear.

The ideal candidate will be sales-driven, personable, and able to work well within a team to ensure the store meets its goals while maintaining the brand's standards of service and presentation.

Qualifications

• High School Diploma or GED required.
• Previous retail or customer service experience preferred.
• Team player with strong communication and interpersonal skills.
• Proven track record achieving sales goals and takes accountability for results.
• Positive and self-motivated to win every customer.
• Consistently demonstrate accountability, reliability, and professionalism.
• High energy and results driven.
• Adapts positively to change and has strong problem-solving skills.
• Ability to multi-task, while keeping the customer the top priority.
• Able to work various shifts, including weekends and holidays.
• Comfortable standing for long periods of time; must be able to lift up to 30 pounds.

Responsibilities

• Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities
• Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities
• Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client
• Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives
• Support the store manager with operations by completing daily tasks and maintaining areas of responsibility
• Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients
• Plan and prioritize daily tasks and ensure the customer is the top priority
• Lead by example and maintain the highest level of integrity at all times

Skills

Retail experience

Customer service

Communication skills

Team player

Sales driven

Problem-solving

Education

High School Diploma or GED

Tools

POS system

Job description

J.McLaughlin is seeking a highly motivated Sales Associate for our Troy, MI store. The role focuses on delivering an exceptional client experience, building lasting relationships, and driving sales with strong product knowledge of classic American sportswear.

The ideal candidate will be sales-driven, personable, and able to work well within a team to ensure the store meets its goals while maintaining the brand's standards of service and presentation.