Brand Ambassador: Retail Sales & Customer Experience

J.McLaughlin; Edgartown (MA); On-site; USD 28,000 - 42,000; Full time

Job summary

J.McLaughlin is seeking a highly motivated Sales Associate for our retail store to deliver exceptional customer service and drive sales in a classic American Sportswear environment. You will build lasting client relationships, showcase product knowledge, and participate in events and trunk shows to elevate the in-store experience.

The role emphasizes brand ambassador behavior, teamwork, and maintaining an inviting sales floor.

Qualifications

• High School Diploma or GED required.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills demanded.
• Proven track record achieving sales goals and accountability for results.
• Positive, self-motivated to win every customer.

Responsibilities

• Act as the Brand Ambassador by embracing the company culture to develop relationships with clients and communities.
• Provide exemplary client service to create a customer-centric retail environment.
• Drive sales by demonstrating extensive product knowledge and suggesting items to clients.
• Utilize clienteling tools and outreach to inform customers of events and new arrivals.
• Assist store manager with daily operations and maintain areas of responsibility.
• Maintain knowledge of current merchandise, pricing, and promotions.

Skills

Retail experience

Customer service

Communication skills

Team player

Goal oriented

Education

High School Diploma or GED

Job description

J.McLaughlin is seeking a highly motivated Sales Associate for our retail store to deliver exceptional customer service and drive sales in a classic American Sportswear environment. You will build lasting client relationships, showcase product knowledge, and participate in events and trunk shows to elevate the in-store experience.

The role emphasizes brand ambassador behavior, teamwork, and maintaining an inviting sales floor.