Brand Ambassador — Pop Culture Toy Retail Sales

Pop Mart; Virginia (MN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive compensation

Product training provided

Career development

Job summary

POP MART in Tysons Corner, VA seeks a Sales Associate to deliver exceptional customer service, tell POP MART’s brand story, and drive store performance through product knowledge and upselling. You will process transactions, assist with merchandising, and help maintain a welcoming store environment.

The role requires 1+ year of frontline retail experience, strong communication, and interest in collectibles. The position includes flexible retail hours and opportunities for growth within POP MART's

Qualifications

• 1+ year of customer-facing retail or service experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Interest in collectibles is a plus.

Responsibilities

• Deliver an exceptional customer experience and build authentic customer relationships.
• Educate customers on POP MART products and collections.
• Process purchases, returns, and loyalty transactions using the point-of-sale system.
• Assist with merchandising and inventory management.
• Maintain store presentation and cleanliness.

Skills

Customer service

Sales

Merchandising

Education

High school diploma or equivalent

Tools

POS system

Job description

POP MART in Tysons Corner, VA seeks a Sales Associate to deliver exceptional customer service, tell POP MART’s brand story, and drive store performance through product knowledge and upselling. You will process transactions, assist with merchandising, and help maintain a welcoming store environment.

The role requires 1+ year of frontline retail experience, strong communication, and interest in collectibles. The position includes flexible retail hours and opportunities for growth within POP MART's