Brand Ambassador — Part-Time Sales & Café Expert

Mars; Chicago (IL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive wages starting at $18/hr

Flexible Schedules

401K and paid time off

Tuition reimbursement program

Mental Health benefits

Ongoing Developmental Programs

Corporate/ Store Discounts

Career opportunities within the store

Job summary

Mars is hiring a part-time Sales Associate for the Hotel Chocolat store at 3334 N Southport Ave, Chicago. The role offers 18–24 hours per week with an hourly pay starting at $18.

You will welcome customers and provide excellent service while maintaining the store and café to our Retail Excellence standards. Responsibilities include delivering memorable customer experiences, learning our product range, assisting with stock, café service, and daily store operations to ensure Health & Safety

Qualifications

• Customer service experience in a customer-facing environment preferred.
• Strong teamwork and flexibility to support colleagues.
• Merchandising skills to maintain appealing displays.
• Clear and open communication with customers and colleagues.
• Willingness to learn about products and cocoa sourcing.

Responsibilities

• Deliver excellent customer experiences through our in-store program and retail/cafe services.
• Act as a Brand Ambassador and share cocoa knowledge to ensure a consistent customer experience.
• Learn our product range, including allergens and sustainability commitments; conduct tastings/demonstrations.

Skills

Customer service

Teamwork

Merchandising

Communication

Product knowledge

Job description

Mars is hiring a part-time Sales Associate for the Hotel Chocolat store at 3334 N Southport Ave, Chicago. The role offers 18–24 hours per week with an hourly pay starting at $18.

You will welcome customers and provide excellent service while maintaining the store and café to our Retail Excellence standards. Responsibilities include delivering memorable customer experiences, learning our product range, assisting with stock, café service, and daily store operations to ensure Health & Safety