Brand Ambassador (Marin)

Diptyque Paris; Larkspur (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A luxury brand is seeking a Brand Ambassador in Larkspur, California. This role requires at least 3 years of experience in luxury retail, focusing on building customer relationships through product knowledge and exceptional service. Candidates must be self-motivated, possess strong communication skills, and be proficient in Microsoft Office. Responsibilities include enhancing the client experience, managing operational tasks, and assisting with visual merchandising.

Qualifications

• Minimum of 3 years of sales experience in luxury retail; beauty experience a plus.
• Proven ability to drive positive customer experiences that build loyalty.
• Strong verbal and written communication skills required.

Responsibilities

• Acquire and maintain relationships with clients through product knowledge.
• Provide clients with personalized advice and luxury service.
• Assist in operational tasks and visual merchandising.
• Recommend merchandise based on expert product knowledge and client preferences.
• Promote benefits of the AYS program.
• Assist in operational tasks (selling floor, back-of-house, stock, merchandising, health and safety).
• Partner with others to provide the best client experience.

Skills

Luxury retail sales experience

Customer relationship management

Strong communication skills

Self-motivated

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

The**Brand Ambassador**will acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service. Enhancethe clientexperience •Providesclientsadvice and knowledge that they may not have realized they needed •Makes every clientinteractiona personal and seamless experience •Demonstrates expert styling and brand knowledge •Recommends merchandise based on expert product knowledge and client preferences •Promotes benefits of the AYS program •Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out-of-home-baseselling and strong client relationships •Assists in operational tasks (actively maintains selling floor, back-of-house, fills in stock, upholds health and safety precautions, assists with visual merchandising, returns merchandise to other departments) •Partners with others to provide the best client experience **REQUIREMENTS** •Minimum of 3 years of sales experience inluxuryretail industry; beauty experience a plus •Proven ability to drive positive customer experiences that build loyalty and deliver measurable results •Proficiency with Microsoft Office software including Word, Excel, PowerPoint,Outlook;•Strong verbal and written communication skills and excellent organizationalskills;