Brand Ambassador (Scottsdale)

Diptyque Paris; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

A luxury retail brand seeks a Brand Ambassador in Scottsdale, Arizona, to enhance client experiences through personal engagement and expert product knowledge. With a minimum of 3 years in luxury retail, the ideal candidate will drive positive customer experiences and sales. Responsibilities include maintaining client relationships, supporting operational tasks, and providing expert advice. Proficiency in Microsoft Office is essential, and strong communication skills are a plus.

Qualifications

• Minimum of 3 years of sales experience in luxury retail industry.
• Strong verbal and written communication skills.
• Expert knowledge of products and client preferences.

Responsibilities

• Acquire and maintain relationships with clients through engagement.
• Provide expert styling and brand knowledge.
• Assist in operational tasks to uphold store standards.

Skills

Sales experience in luxury retail

Client relationship management

Proficiency in Microsoft Office

Verbal and written communication

Job description

The **Brand Ambassador** will acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service. Enhance the client experience • Provides clients advice and knowledge that they may not have realized they needed • Makes every client interaction a personal and seamless experience • Demonstrates expert styling and brand knowledge • Recommends merchandise based on expert product knowledge and client preferences • Promotes benefits of the AYS program • Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out-of-home-base selling and strong client relationships • Assists in operational tasks (actively maintains selling floor, back-of-house, fills in stock, upholds health and safety precautions, assists with visual merchandising, returns merchandise to other departments) • Partners with others to provide the best client experience **REQUIREMENTS** • Minimum of 3 years of sales experience in luxury retail industry; beauty experience a plus • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results • Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;• Strong verbal and written communication skills and excellent organizational skills;