Brand Ambassador — Luxury Retail & Scent Expert

Leap; New York (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

AllOne Health Employee Assistance Prog

401(k)

PTO accrual

Employee discount and wardrobe allot

Job summary

Leap is opening a boutique in Brooklyn, NY, November 2026, and is seeking a passionate Sales Associate who creates meaningful connections, delivers exceptional service, and contributes to a welcoming store environment. You will engage customers with authentic storytelling, provide personalized recommendations, and uphold brand standards to ensure a memorable shopping experience.

As part of the Leap platform, you may support other brands within our portfolio through openings, activations, and

Qualifications

• Previous retail, hospitality, or customer-facing experience required.
• Passion for creating exceptional customer experiences and building authentic connections.
• Strong communication skills with the ability to engage a diverse range of customers.
• Ability to learn product knowledge and confidently share brand stories.
• Team-oriented mindset with a willingness to support store priorities and collaborate with others.
• Ability to take ownership of assigned store responsibilities, including opening/closing procedures and keyholder duties as needed.
• Maintains a clean, organized, and fully stocked sales floor to support an exceptional guest experience.
• Dependable, adaptable, and comfortable working in a fast-paced retail environment.
• Flexible availability, including days, evenings, weekends, holidays, and peak retail periods.
• Ability to actively work on the sales floor, including standing, walking, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Responsibilities

• Create meaningful customer connections through authentic engagement and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.
• Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey from engagement to checkout.
• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.
• Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to peak periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to team success.

Skills

Retail experience

Customer-focused

Communication skills

Product knowledge

Team-oriented

Opening/closing procedures

Flexible availability

Stand/walk 50 lbs

Job description

Leap is opening a boutique in Brooklyn, NY, November 2026, and is seeking a passionate Sales Associate who creates meaningful connections, delivers exceptional service, and contributes to a welcoming store environment. You will engage customers with authentic storytelling, provide personalized recommendations, and uphold brand standards to ensure a memorable shopping experience.

As part of the Leap platform, you may support other brands within our portfolio through openings, activations, and