Brand Ambassador — Luxe Fashion, Flexible Schedule

Ralph Lauren Corporation; San Marcos (TX); On-site; USD 19,286 - 27,552; Full time

Job summary

Ralph Lauren Corporation is seeking a Brand Ambassador to deliver exceptional customer service in a premium environment. You will engage customers with fashion expertise, support sales goals, and contribute to a cohesive team focused on the Ralph Lauren experience.

The role emphasizes styling knowledge, brand programs like Polo Connect, and maintaining store standards through everyday tasks and collaboration with colleagues.

Qualifications

• Retail experience in a high-volume or premium environment is preferred.
• Focus on delivering a personalized shopping experience and meeting sales KPIs.
• Strong communication with customers and team members to uphold brand standards.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Help achieve monthly, quarterly, and annual sales plans through teamwork and product knowledge.
• Engage customers using the Polo Connect program and demonstrate fashion sense and styling knowledge.
• Assist customers in fitting rooms with sizing and maintain store standards on the sales floor and back of house.
• Support floor sets, replenishment, and store operations; participate in training and uphold company policies.
• Provide feedback to management on product opportunities and customer needs; maintain visual standards per brand guidelines.

Skills

Retail experience

Customer service

Communication skills

Team collaboration

Fashion knowledge

Job description

Ralph Lauren Corporation is seeking a Brand Ambassador to deliver exceptional customer service in a premium environment. You will engage customers with fashion expertise, support sales goals, and contribute to a cohesive team focused on the Ralph Lauren experience.

The role emphasizes styling knowledge, brand programs like Polo Connect, and maintaining store standards through everyday tasks and collaboration with colleagues.