Brand Ambassador: Guest Experience & Events

Tanger Inc.; Derry Township (Dauphin County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

401(k) match

Voluntary Benefits

Team Member Discounts

And more...

Job summary

Tanger is seeking a Brand Ambassador (Hershey) to engage guests, promote TangerClub benefits, and support events across the center. This role emphasizes delivering a friendly brand voice and proactive guest assistance in a dynamic shopping environment.

The position requires a High School Diploma or equivalent, 1–2 years of customer service experience, and strong English skills; Spanish language ability is a plus. Flexibility for a varied schedule is expected.

Qualifications

• High School Diploma or work-related experience.
• 1–2 years customer service experience.
• Bilingual: English required, Spanish helpful.

Responsibilities

• Maintain a polished and professional appearance that aligns with our brand image.
• Attend Tanger virtual or in-person sessions, webinars, or meetings to enhance knowledge and skills as a brand ambassador.
• Engage and assist all guests across the center, driving awareness and delivering a welcoming Tanger experience.
• Develop expert knowledge of center locations, programs, offers, and events to answer questions and provide superior service.
• Distribute samples, coupons, and product information to shoppers.
• Capture and record customer feedback for internal and client use.
• Educate shoppers on TangerClub benefits via the Tanger Mobile App and assist sign-ups.
• Represent Tanger at on-site and off-site events to promote campaigns and promotions.
• Assist in event setup, organization, and breakdown as needed.
• Provide general administrative support and assist with shipments and mail handling.

Skills

Customer service

English fluency

Spanish is a plus

Education

High School Diploma

Job description

Tanger is seeking a Brand Ambassador (Hershey) to engage guests, promote TangerClub benefits, and support events across the center. This role emphasizes delivering a friendly brand voice and proactive guest assistance in a dynamic shopping environment.

The position requires a High School Diploma or equivalent, 1–2 years of customer service experience, and strong English skills; Spanish language ability is a plus. Flexibility for a varied schedule is expected.