Brand Ambassador, Dries van Noten

Puig; New York (NY); On-site; USD 34,000 - 37,000; Part time

Job summary

Puig is hiring a Part-Time Brand Ambassador for Dries Van Noten at Bloomingdale's on 59th Street. The role blends luxury client service with brand storytelling, CRM-driven outreach, and high-end product presentations.

You will cultivate loyal clients, exceed sales goals, and collaborate with store teams to optimize in-store experiences. The position requires 2+ years in luxury retail, strong relationship skills, and a proactive, adaptable mindset.

Qualifications

• 2+ years of experience in luxury retail or related sales.
• Proven ability to build strong client relationships.
• Excellent communication, interpersonal, and storytelling skills.
• Passion for luxury, creativity, craftsmanship, and client experiences.
• Proactive, adaptable, dependable attitude.
• Flexibility to work weekends/holidays and extended hours.
• Experience with clienteling tools and CRM platforms is preferred.
• Ability to lift/move boxes up to 25 pounds; prolonged standing/walking.

Responsibilities

• Deliver an exceptional Dries Van Noten client experience with brand expertise.
• Maintain knowledge of luxury fashion trends and selling strategies.
• Build rapport with returning clients through personalized service.
• Showcase Dries Van Noten assortments, including beauty and lifestyle.
• Exceed individual sales goals through clienteling and cross-selling.
• Utilize CRM to capture client data and support outreach.
• Collaborate with Bloomingdale's teams to drive sales and events.
• Maintain presentation and brand standards across the counter.

Skills

Luxury retail

Client relationships

Communication

Storytelling

Adaptability

Flexibility

Clienteling

Tools

CRM platforms

Job description

Dries Van Noten is seeking a Part-Time Brand Ambassador to drive sales and elevate the client experience at Bloomingdale's 59th Street. Reporting directly to the Dries Van Noten Business Manager, this role combines exceptional client service, relationship building, and a deep appreciation for luxury fashion, beauty, and craftsmanship. As a Dries Van Noten Brand Ambassador within a premier wholesale retail environment, you will embody the brand's unique creative vision, cultivate lasting client relationships, exceed sales goals, and ensure the brand is represented to the highest standards. You will partner closely with both the Dries Van Noten team and Bloomingdale's associates to deliver an elevated shopping experience while supporting business objectives and brand growth.

What You'll Get To Do:

• Maintain knowledge of industry and market trends to continually evolve and optimize selling strategies within the luxury retail environment
• Deliver an exceptional Dries Van Noten client experience, demonstrating expertise in the brand's collection, heritage, and distinctive approach to luxury
• Build rapport with returning clients by understanding their preferences and needs, ensuring a personalized and seamless shopping experience
• Showcase Dries Van Noten's assortment, including beauty and lifestyle offerings, providing tailored recommendations and memorable client experiences
• Achieve and exceed individual sales goals and KPI targets through strategic clienteling, cross-selling, and client retention
• Leverage clienteling and CRM tools to capture client information, drive loyalty, and support personalized outreach efforts
• Partner with the Dries Van Noten Business Manager and Bloomingdale's teams to maximize sales opportunities, support in-store events, and drive business growth
• Contribute ideas and feedback that support client acquisition, productivity, and overall business performance

Client Experience & Brand Expertise

• Build and nurture long-term client relationships through personalized outreach, appointments, events, and new launch activations
• Provide exceptional after-sales service, ensuring client satisfaction and fostering loyalty
• Create elevated shopping experiences that reflect each client's individual style, preferences, and aspirations
• Develop and maintain expert knowledge of Dries Van Noten's brand heritage, collections, craftsmanship, and product offerings
• Actively participate in product presentations, training sessions, and educational opportunities to stay informed on new launches, industry innovations, and emerging trends
• Serve as a true brand ambassador by sharing the story, artistry, creativity, and vision of Dries Van Noten with authenticity and passion
• Uphold the brand's commitment to excellence through meticulous attention to product presentation, care, and detail

Operations

• Support daily counter operations, including inventory management, stock replenishment, tester maintenance, and visual merchandising standards
• Maintain Dries Van Noten brand presentation and merchandising guidelines while adhering to Bloomingdale's operational requirements
• Assist with inventory counts, stock organization, and shrink prevention initiatives
• Support the execution of product launches, events, animations, and clienteling activations
• Partner with the Dries Van Noten Business Manager to ensure operational excellence and achievement of business objectives
• Maintain a clean, organized, and visually compelling selling environment that reflects the brand's standards of luxury and creativity

We'd Love To Meet You If You Have:

• 2+ years of experience in luxury retail, beauty, fragrance, fashion, or lifestyle sales
• Proven ability to build strong client relationships and consistently achieve sales targets
• Exceptional communication, interpersonal, and storytelling skills
• Passion for luxury, creativity, craftsmanship, and delivering elevated client experiences
• A proactive, adaptable, and dependable attitude
• Availability to work a flexible retail schedule, including weekends, holidays, and occasional extended hours as needed
• Experience with clienteling tools and CRM platforms is preferred
• Ability to lift/move boxes as needed for inventory replenishment up to 25 pounds
• Ability to perform essential job functions, including prolonged standing and walking

Compensation:

As required by New York State's salary transparency law, effective November 2022, the expected hourly rate for this position ranges from $25.00-$27.00 per hour. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon's, Byredo, Dr. Barbara Sturm, and L'Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the United Nations Sustainable Development Goals.