Brand Ambassador Delivery Driver - Flexible Scheduling

Kroger; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth

Job summary

Kroger Delivery is seeking a Logistics/Customer Service Delivery Driver in Birmingham, AL. You’ll serve as a brand ambassador, delivering customer orders and ensuring on-time, safe handoffs.

You’ll drive a company vehicle, maintain professional appearance, follow Kroger's standards, and use handheld devices for order updates and routing. A valid driver's license and ability to lift up to 50 lbs are required.

Qualifications

• Valid driver's license required.
• Excellent communication and customer service skills.
• Must annually pass a DOT regulated medical exam.
• Must be at least 21 years old.
• Must be able to lift up to 50 lbs. with or without reasonable accommodation.
• Ability to operate a delivery van and handheld tablet device.
• Must have a good driving record.

Responsibilities

• Provide excellent customer service while delivering orders to the customer.
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers.
• Ensure a high degree of professionalism and personal presentation when interacting with customers.
• Drive a company vehicle safely and in accordance to Kroger's driving standards.
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur.
• Maintain customer communication while in route to inform them of any issues or changes to their delivery.
• Control and maintain an accurate record of customer deliveries.
• Assist fellow drivers that may encounter difficulties while out delivering.
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations.
• Handle product safely and in accordance with food safety guidelines; report any breakages or contamination to supervisor.
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor.
• Operate company provided technology devices for mapping and customer interaction.

Skills

Valid driver's license

Customer service

Effective communication

DOT medical exam

Lifting up to 50 lbs

Vehicle operation

Tablet / handheld device

Education

High School Diploma or GED

Tools

Handheld tablet device

Job description

Kroger Delivery is seeking a Logistics/Customer Service Delivery Driver in Birmingham, AL. You’ll serve as a brand ambassador, delivering customer orders and ensuring on-time, safe handoffs.

You’ll drive a company vehicle, maintain professional appearance, follow Kroger's standards, and use handheld devices for order updates and routing. A valid driver's license and ability to lift up to 50 lbs are required.