Brand Ambassador: Customer Experience & Style Guidance

abercrombie.com; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Become a Brand Affiliate

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. in Tulsa is seeking Brand Representatives to bring our store experience to life.

You will engage customers, assist them in finding what they need, and help maintain a well-presented store environment that reflects our brand values. As part of a global retailer, you’ll deliver warm, attentive service, support omni-channel orders, and contribute to a team focused on presentation, collaboration, and customer delight.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Adaptability

Organization

Reliability

Job description

Abercrombie & Fitch Co. in Tulsa is seeking Brand Representatives to bring our store experience to life.

You will engage customers, assist them in finding what they need, and help maintain a well-presented store environment that reflects our brand values. As part of a global retailer, you’ll deliver warm, attentive service, support omni-channel orders, and contribute to a team focused on presentation, collaboration, and customer delight.