Brand Ambassador & Customer Experience Specialist

Abercrombie & Fitch Co.; Troy (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Global Team Culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers with care and representing our brand authentically.

You’ll help customers find what they need, maintain a well-presented environment, handle omni-channel tasks like in-store pickup, and participate in a flexible schedule while enjoying merchandise discounts and development opportunities. This role supports a welcoming, inclusive atmosphere that aligns with our culture and values.

Qualifications

• Provide warm, welcoming service to all customers and assist with styling guidance across categories.
• Maintain a clean, organized sales floor with presentation standards.

Responsibilities

• Provide warm, welcoming and attentive service to all customers and offer styling guidance.
• Support product replenishment and maintain an organized sales environment.
• Process purchases, returns and exchanges with a friendly checkout experience.
• Assist omni-channel tasks including Save the Sale orders and in-store pickup.

Skills

Welcoming service

Customer engagement

Organizational skills

Attendance reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers with care and representing our brand authentically.

You’ll help customers find what they need, maintain a well-presented environment, handle omni-channel tasks like in-store pickup, and participate in a flexible schedule while enjoying merchandise discounts and development opportunities. This role supports a welcoming, inclusive atmosphere that aligns with our culture and values.