Brand Ambassador & Customer Experience Specialist

J.McLaughlin; Fort Myers (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

J.McLaughlin is seeking a Brand Ambassador to cultivate relationships with clients and the local community. You will deliver exceptional service and build loyalty while representing the brand in a welcoming store environment.

You will drive sales through product knowledge, personalized recommendations, and participation in store events, trunk shows, and community activities. This role emphasizes teamwork and a customer-first mindset.

Qualifications

• High School Diploma or GED is required.
• Retail or customer service experience is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Act as the Brand Ambassador by embracing the company culture to develop relationships with clients and our communities.
• Provide exemplary client service to create a customer-centric environment that fosters loyalty in the communities.
• Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client.
• Utilize clienteling tools and outreach to inform customers of upcoming events and new products.

Skills

Retail Experience

Customer Service

Communication Skills

Team Player

Education

High School Diploma or GED

Tools

POS System

Job description

J.McLaughlin is seeking a Brand Ambassador to cultivate relationships with clients and the local community. You will deliver exceptional service and build loyalty while representing the brand in a welcoming store environment.

You will drive sales through product knowledge, personalized recommendations, and participation in store events, trunk shows, and community activities. This role emphasizes teamwork and a customer-first mindset.