Brand Ambassador & Sales Associate — Local Community Retail

J.McLaughlin; Ruxton (MD); On-site; USD 26,000 - 32,000; Full time

Job summary

J.McLaughlin is seeking a motivated Sales Associate for our Maryland store. You will act as a brand ambassador, delivering exemplary client service, and driving sales through product knowledge and personal interactions.

The role emphasizes building relationships with customers, using clienteling techniques, and contributing to a welcoming shop environment while representing the brand’s culture of kindness.

Qualifications

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Sales-driven with a customer-first mindset.
• Ability to multi-task and work weekends/holidays.
• Professional appearance and positive attitude.

Responsibilities

• Act as Brand Ambassador by embracing culture to build relationships with clients and communities.
• Provide exemplary client service in a friendly retail environment that fosters loyalty.
• Drive sales by demonstrating product knowledge and suggesting items to clients.
• Utilize clienteling tools to inform customers of events and new arrivals.
• Support store operations with daily tasks and maintain areas of responsibility.
• Maintain knowledge on merchandise, pricing, and promotions and communicate to clients.

Skills

Retail experience

Customer service

Communication skills

Sales driven

Team player

Education

High School Diploma or GED

Tools

POS system

Job description

J.McLaughlin is seeking a motivated Sales Associate for our Maryland store. You will act as a brand ambassador, delivering exemplary client service, and driving sales through product knowledge and personal interactions.

The role emphasizes building relationships with customers, using clienteling techniques, and contributing to a welcoming shop environment while representing the brand’s culture of kindness.