Brand Ambassador: Customer Experience Pro

AEO; Clarksburg (MD); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests and exclusive prizes

Job summary

American Eagle Outfitters, at the Clarksburg Premium Outlet, is seeking a part-time Brand Ambassador to create an outstanding in-store experience. You will be the face of the brand, energizing guests and promoting AE&Aerie products with a friendly, hands-on approach.

As a skilled team player, you will move across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed, ensuring guest satisfaction and adherence to policy. Evening, weekend and holiday availability is preferred.

Qualifications

• People person with strong interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Retail experience is a plus.
• Must be at least 16 years old.

Responsibilities

• Engage every guest using the AEO Selling Model with a friendly, 'friends first' approach.
• Educate guests on AE & Aerie products and suggest fits.
• Introduce the AEO loyalty program and brand channels to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while following company policy.
• Support the team and contribute to store goals.

Skills

People person

Energy

Customer service

Retail experience

16+ years old

Job description

American Eagle Outfitters, at the Clarksburg Premium Outlet, is seeking a part-time Brand Ambassador to create an outstanding in-store experience. You will be the face of the brand, energizing guests and promoting AE&Aerie products with a friendly, hands-on approach.

As a skilled team player, you will move across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed, ensuring guest satisfaction and adherence to policy. Evening, weekend and holiday availability is preferred.