Brand Ambassador: Customer Experience Expert (40% Off)

American Eagle Outfitters Inc.; Memphis (TN); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

40% off AE & Aerie products year-round

Store contests and exclusive prizes

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador to bring the brand to life in-store. You will help guests have an exceptional shopping experience, share your enthusiasm for AE and Aerie products, and promote loyalty programs while representing the company values.

You’ll work across store areas and collaborate with your team to meet goals, staying energetic and guest-focused in a fast-paced retail environment.

Qualifications

• Willingness to interact with guests and provide excellent service.
• Experience in retail or customer-facing roles preferred.
• Ability to learn and explain product details and AE/Aerie loyalty benefits.
• Availability to work evenings, weekends and holidays.

Responsibilities

• Engage guests using the AEO Selling Model with a friends-first mindset.
• Educate guests on AE/Aerie products and suggest items.
• Introduce the AEO loyalty program and other brand channels.
• Flexibly work on the sales floor, cash wrap, fitting room and stockroom as needed.
• Resolve guest concerns within company policy and preserve a positive experience.
• Support the team to achieve store goals and uphold brand standards.
• Act with integrity and follow AEO policies and procedures.

Skills

Customer engagement

Product knowledge

Loyalty programs

Team collaboration

Flexibility

Tools

AE Selling Model

Job description

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador to bring the brand to life in-store. You will help guests have an exceptional shopping experience, share your enthusiasm for AE and Aerie products, and promote loyalty programs while representing the company values.

You’ll work across store areas and collaborate with your team to meet goals, staying energetic and guest-focused in a fast-paced retail environment.