Brand Ambassador - Create a Memorable Style Experience

URBN Urban Outfitters, Inc.; North Haven Bridge (CT); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

A team that celebrates you for being你

Flexible scheduling that works with您的生

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion,文化, 和

Job summary

URBN Urban Outfitters, Inc. is seeking Brand Ambassadors to bring the store to life at 43 Broadway, New Haven, CT.

You’ll connect with customers through personal style and a love for pop culture, creating an authentic, fun in-store experience that reflects the UO vibe. You’ll engage shoppers with genuine conversations, help with restocking and styling displays, and use in-store tech to support customers across shopping channels.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing your personal style and creativity.
• A people-first mindset; you enjoy meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life — Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online.
• Create the Energy on the Salesfloor — Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about.
• Make Shopping Seamless — Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand.
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between.
• Stay Curious + Flexible — Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun.
• Work as a Team — Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be.

Skills

Customer service

Retail awareness

Communication

Teamwork

Flexibility

Job description

URBN Urban Outfitters, Inc. is seeking Brand Ambassadors to bring the store to life at 43 Broadway, New Haven, CT.

You’ll connect with customers through personal style and a love for pop culture, creating an authentic, fun in-store experience that reflects the UO vibe. You’ll engage shoppers with genuine conversations, help with restocking and styling displays, and use in-store tech to support customers across shopping channels.