Brand Ambassador — Collectibles & Customer Experience

Pop Mart; Las Vegas (NV); Hybrid; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Product training

Career development

Team culture

Zusammenfassung

POP MART in Las Vegas, NV is seeking energetic Retail Sales Associates to deliver memorable shopping experiences and bring our collectible art toy brand to life. You will act as a brand ambassador, engage customers with POP MART’s world, and provide personalized recommendations that inspire repeat visits.

The role involves selling, upselling, processing transactions, merchandising, and assisting with shipments and inventory. A passion for collectibles, art, and pop culture is highly valued.

Qualifikationen

• 1+ year of customer-facing retail or service experience preferred.
• Strong communication and interpersonal skills.
• Interest in collectibles, designer toys, art, anime, gaming, or pop culture is preferred.
• Bilingual abilities are a plus.

Aufgaben

• Deliver an exceptional customer experience and build authentic relationships.
• Share POP MART’s story and promote memberships and promotions.
• Educate customers on Blind Boxes, MEGA Collections, limited editions and new launches.
• Process purchases, returns, exchanges, and loyalty transactions.
• Assist with receiving shipments, replenishing merchandise, and inventory accuracy.
• Maintain store presentation, cleanliness, and safety on the floor and in the stockroom.
• Support store operations and cross-train for Robo Shop replenishment.

Kenntnisse

Customer service

Communication

Multitasking

POS systems

Bilingual

Ausbildung

High school diploma or equivalent

Tools

POS system

Inventory software

Jobbeschreibung

POP MART in Las Vegas, NV is seeking energetic Retail Sales Associates to deliver memorable shopping experiences and bring our collectible art toy brand to life. You will act as a brand ambassador, engage customers with POP MART’s world, and provide personalized recommendations that inspire repeat visits.

The role involves selling, upselling, processing transactions, merchandising, and assisting with shipments and inventory. A passion for collectibles, art, and pop culture is highly valued.