Brand Ambassador

TopView Sightseeing; Washington (District of Columbia); On-site; USD 21,593 - 30,754; Part time

Job summary

TopView Sightseeing in Washington, D.C. seeks a Brand Ambassador to represent the company and promote sightseeing tours. Responsibilities include engaging with guests, providing information about services, and ensuring a positive experience. Ideal candidates exhibit excellent communication and interpersonal skills and are enthusiastic about travel. This part-time, seasonal role requires flexibility to work weekends and holidays. Join us in creating unforgettable experiences for visitors.

Qualifications

• Ability to engage diverse audiences and articulate selling points.
• Build rapport and establish positive relationships with customers.
• Passion for travel and tourism.

Responsibilities

• Welcome guests in a polite and friendly manner.
• Inform guests about departure times and locations.
• Check and scan guests' tickets.
• Collect guest information for customer service.
• Support colleagues in day-to-day operations.
• Promote a culture of positivity.

Skills

Excellent communication skills

Strong interpersonal skills

Enthusiastic and outgoing personality

Knowledge of New York City attractions

Flexibility to work weekends and holidays

Job description

About Us:

• TopView Sightseeing is a New York City Based company offering a variety of sightseeing bus tours.
• We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass.
• TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for residents and visitors.
• TopView Sightseeing is a fast growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive coworkers.

About our Brand Ambassador position:

• As a Brand Ambassador for TopView Sightseeing, you'll be the face and voice of our brand, responsible for promoting our services and enhancing our visibility and reputation.
• Your primary role will be to engage with potential customers, tourists, and local communities to drive awareness and interest in our sightseeing tours and packages.

Key Responsibilities:

• Welcoming guests in a polite and friendly manner.
• Informing guests about departure times, location of stops, and other needed information.
• Checking and scanning guests' tickets and directing guests to the bus/boat.
• Collect guest information to assist in resolving customer service-related issues and concerns.
• Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations.
• Be responsible for company equipment.
• Promote a culture of positivity.
• Monitor the safety of employees and guests.
• Conduct and submit various reports as assigned.

Qualifications:

• Excellent communication skills, with the ability to engage diverse audiences and articulate key selling points effectively.
• Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues.
• Enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations.
• Knowledge of New York City attractions, landmarks, and tourist hotspots is preferred.
• Prior experience in sales, marketing, or customer service roles is advantageous but not required.
• Flexibility to work evenings, weekends, and holidays as needed, with the potential for remote or offsite assignments.

Pay Rate:

• Salary: $19
• Job Type: Part-Time, Seasonal
• Scheduling: Must be able to work weekends and holidays

Join us as a Brand Ambassador for TopView Sightseeing and play a pivotal role in shaping unforgettable travel experiences for visitors to Washington, D.C.