Brand Ambassador

TopView Group; Austin (TX); On-site; USD 21,593 - 30,754; Part time

Job summary

A sightseeing tour company is seeking a Brand Ambassador in Austin to promote their services and engage with potential customers. The role involves welcoming guests, providing information about tours, and enhancing company visibility. Ideal candidates possess excellent communication and interpersonal skills, a passion for travel, and a willingness to work flexible hours including weekends and holidays. Join us in shaping unforgettable travel experiences for visitors!

Qualifications

• Ability to engage diverse audiences and articulate key selling points effectively.
• Strong rapport building and relationship establishment with customers and colleagues.
• Passion for travel, tourism, and exploring new destinations.

Responsibilities

• Welcoming guests in a polite and friendly manner.
• Informing guests about departure times and locations.
• Checking and scanning guests' tickets.
• Collecting guest information for customer service issues.
• Coordinating daily operations with colleagues.

Skills

Excellent communication skills

Interpersonal skills

Outgoing personality

Knowledge of New York City attractions

Job description

About Us

TopView Sightseeing is a New York City based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for residents and visitors in Austin.

About Our Brand Ambassador Position

As a Brand Ambassador for TopView Sightseeing, you'll be the face and voice of our brand, responsible for promoting our services and enhancing our visibility and reputation. Your primary role will be to engage with potential customers, tourists, and local communities to drive awareness and interest in our sightseeing tours and packages.

Responsibilities

• Welcoming guests in a polite and friendly manner.
• Informing guests about departure times, location of stops, and other needed information.
• Checking and scanning guests' tickets and directing guests to the bus/boat.
• Collecting guest information to assist in resolving customer service‑related issues and concerns.
• Coordinating with and supporting colleagues, bus operators, dispatchers, and managers to execute day‑to‑day operations.
• Being responsible for company equipment.
• Promoting a culture of positivity.
• Monitoring the safety of employees and guests.
• Conducting and submitting various reports as assigned.

Qualifications

• Excellent communication skills, with the ability to engage diverse audiences and articulate key selling points effectively.
• Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues.
• Enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations.
• Knowledge of New York City attractions, landmarks, and tourist hotspots is preferred.
• Prior experience in sales, marketing, or customer service roles is advantageous but not required.
• Flexibility to work evenings, weekends, and holidays as needed, with the potential for remote or offsite assignments.

Pay Rate: $19

Job Type: Part‑Time, Seasonal

Scheduling: Must be able to work weekends and holidays

Join us as a Brand Ambassador for TopView Sightseeing and play a pivotal role in shaping unforgettable travel experiences for visitors to Austin!