Brand Ambassador

Main Event Entertainment, Inc.; Fayetteville (AR); On-site; USD 10,000 - 16,000; Full time

Benefits offered by this job

Food discount

Beverage discount

Activity access

Unlimited gameplay

Tuition assistance

New center openings

Rewards program

Paid time off

Family Fund

Trainer certification

Job summary

Main Event Entertainment, Inc. is seeking a Brand Ambassador to warmly welcome guests and guide them through attractions, answering questions and directing them to activities. You will help maintain safety, cleanliness, and timely interactions to ensure a fun, memorable visit.

Join a fast-paced team at our Fayetteville location, where guests are our top priority. Available shifts include days, nights, and weekends; prior food and beverage experience is a plus but not required.

Qualifications

• Must be guest-focused and provide excellent service.
• Teamwork is essential to deliver a smooth guest experience.
• Strong communication helps explain activities and wait times clearly.
• Knowledge of safety rules and sanitation is important for all guests.
• Must be available to work days, nights, and weekends.

Responsibilities

• Welcome and greet all guests as a FUN ambassador.
• Communicate to the team who is a first-time guest.
• Answer guests' questions on activities and directions.
• Keep the guest experience smooth with clear wait time updates.
• Escort guests to activities, explain safety rules, and assist with table maintenance.
• Thank guests for visiting and welcome them back.
• Perform opening, mid-day, or closing duties.
• Uphold cleanliness and safety standards.

Skills

Guest focus

Teamwork

Strong communication

Safety awareness

Availability

Education

Food Handlers Certification

Job description

Job Description:

At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you help our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You're also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• - Welcome and greet all guestswhile being a FUN ambassador! (First impressions are everything!)
• - Communicating to the team who is a first-time Guest
• - Answering Guest's questions on various activities and directions
• - Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• - Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• - Thanking our Guests for coming and welcoming them back
• - Performing opening, mid-day, or closing duties
• - Upholding our cleanliness and safety standards (We take this seriously!)

POSITION REQUIREMENTS

• - Prior food and beverage experience a plus but not required
• - Guest-focused mindset (We heart our Guests!)
• - Teamwork is a must (Teamwork makes the dream work!)
• - Food Handlers Certification, as required
• - Strong problem-solving and multi-tasking skills
• - Can effectively communicate with Management, Team Members, and Guests
• - Availability to workdays, nights, and/or weekends

PERKS!

• - Awesome culture that's inclusive, rewarding, and FUN!
• - 50% off food, beverages, activities, and unlimited gameplay!
• - Tuition Reimbursement Program (yes, please!)
• - We help others grow! (internal promote culture)
• - Be part of a New Center Opening Team!
• - Our rewards and recognition program rock!
• - Benefits and paid time off (for those who qualify)
• - Our Family Fund helps our Team Members financially in their time of need
• - Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 7.25 - 11.75

We are an equal opportunity employer and participate in E-Verify in states where required.