Brand Ambassador

Dave & Buster's Management Corporation, Inc.; Albuquerque (NM); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Food discount

Tuition reimbursement

Internal promotions

New center opening

Rewards program

Paid time off

Family Fund

Certified Trainer

E-Verify / Equal Opportunity

Job summary

Main Event in Albuquerque is seeking Brand Ambassadors to greet Guests, advise on activities, and help tailor the FUN experience while maintaining top safety and sanitation standards. You’ll be the first and last impression, directing Guests to games, food, and other activities with clear communication.

This role emphasizes guest focus, teamwork, and flexibility to work days, nights, or weekends. Perks include discounts, tuition reimbursement, growth opportunities, and more.

Qualifications

• Prior food and beverage experience is a plus but not required.
• Guest-focused mindset.
• Teamwork is essential.
• Food Handlers Certification, as required.
• Strong problem solving and multi-tasking skills.
• Ability to communicate with management, team members, and guests.
• Availability to work days, nights and weekends.

Responsibilities

• Upholding cleanliness and safety standards.
• Welcoming Guests and representing FUN.
• Communicating with the team about first-time Guests.
• Answering guests' questions on activities and directions.
• Managing guest experience by clarifying wait times for games, food and activities.
• Escorting Guests to activities, explaining safety rules, and assisting with table maintenance.
• Thanking guests and welcoming them back.
• Performing opening, mid-day or closing duties.

Skills

Guest-focused mindset

Teamwork

Problem solving

Multi-tasking

Education

Food Handlers Certification

Job description

Job Description

At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you assist in helping our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcoming and greeting all Guests, all while being an ambassador of FUN! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day or closing duties

POSITION REQUIREMENTS

• Prior food and beverage experience a plus, but not required
• Guest focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to work days, nights and/or weekends

PERKS AND BENEFITS

• Main Event Team Members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!
• Awesome culture that’s inclusive, rewarding and FUN!
• 50% off food, beverages, activities and unlimited game play!
• Tuition Reimbursement Program (yes please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)
• Main Event Entertainment is an Equal Opportunity Employer and proud to be an E-Verify Employer where required by law.

Salary Range: 12 - 15

We are an equal opportunity employer and participate in E-Verify in states where required.

EEO is The Law

EEO is The Law - click here for more information

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

We endeavor to make this site accessible to any and all users.

Contact Information

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].