Brand Ambassador

Dave & Buster's Management Corporation, Inc.; Knoxville (TN); On-site; USD 999,000 - 2,273,000; Full time

Benefits offered by this job

50% off food, beverages, activities, &

Tuition reimbursement

Internal promote culture

Be part of a new center opening team

Rewards and recognition program

Paid time off (for those who qualify)

Family fund support

Certified Trainer opportunity

Job summary

Main Event Entertainment is seeking Brand Ambassadors in Knoxville to welcome guests, answer questions about activities, and guide them to experiences while upholding safety and cleanliness standards.

You will coordinate with team members to manage wait times, explain safety rules, and ensure guests have a memorable visit. Prior food/bev experience helps, and certifications may be required. Training and growth opportunities available.

Qualifications

• Prior food and beverage experience a plus but not required.
• Guest-focused mindset (We heart our Guests!).
• Teamwork is a must (Teamwork makes the dream work!).
• Food Handlers Certification, as required.
• Strong problem-solving and multi-tasking skills.
• Can effectively communicate with Management, Team Members, and Guests.
• Availability to work days, nights, and/or weekends.

Responsibilities

• Welcome and greet all guests while being a FUN ambassador.
• Communicating to the team who is a first-time Guest.
• Answering Guest’s questions on various activities and directions.
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities.
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance.
• Thanking our Guests for coming and welcoming them back.
• Performing opening, mid-day, or closing duties.
• Upholding our cleanliness and safety standards.

Skills

Guest-focused

Teamwork

Communication

Problem-solving

Food Handlers Certification

Job description

Job Description:

At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you help our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Welcome and greet all guests while being a FUN ambassador! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day, or closing duties
• Upholding our cleanliness and safety standards (We take this seriously!)

POSITION REQUIREMENTS

• Prior food and beverage experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem-solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

• Main Event Team Members are expected to give their best on the job, so we do our part to ensure you have what you need to stay motivated, valued, and embrace living your best life!
• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer Salary Range: 7.25 - 16.5

E EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].