Brand Ambassador

Dave & Buster's, Inc.; Chattanooga, Northern (TN, KY); Hybrid; USD 9,600 - 22,000; Full time

Benefits offered by this job

50% food & games

Tuition Reimbursement

Growth opportunities

New Center Opening

Rewards program

Paid time off

Family Fund

Certified Trainer

Job summary

Main Event Entertainment in Chattanooga is seeking a Brand Ambassador to greet guests, answer questions about activities, and guide them to experiences while upholding safety standards. You’ll be the first and last friendly face, creating a fun and safe environment.

Responsibilities include welcoming guests, communicating wait times, escorting to activities, handling opening/closing duties, and maintaining cleanliness.

Qualifications

• Prior food and beverage experience a plus but not required.
• Strong problem-solving and multi-tasking skills.
• Availability to workdays, nights, and/or weekends.
• Food Handlers Certification, as required.
• Can effectively communicate with Management, Team Members, and Guests.

Responsibilities

• Welcome and greet guests as a FUN ambassador and set a welcoming tone.
• Explain safety rules and escort guests to activities.
• Answer guests’ questions about activities and directions.
• Manage guest experience by communicating wait times for games, food, and other activities.
• Escort guests to activities and assist with table maintenance and safety rules.
• Thank guests and invite them to return.
• Perform opening, mid-day, or closing duties.
• Uphold cleanliness and safety standards.

Skills

Guest-focused

Teamwork

Communication

Problem-solving

Multitasking

Education

Food Handlers Certification

Job description

Job Description: At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you help our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Welcome and greet all guests while being a FUN ambassador! (First impressions are everything!)
• Communicating to the team who is a first-time Guest
• Answering Guest’s questions on various activities and directions
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)
• Thanking our Guests for coming and welcoming them back
• Performing opening, mid-day, or closing duties
• Upholding our cleanliness and safety standards (We take this seriously!)

POSITION REQUIREMENTS

• Prior food and beverage experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Food Handlers Certification, as required
• Strong problem-solving and multi-tasking skills
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

Main Event Team Members are expected to give their best on the job, so we do our part to ensure you have what you need to stay motivated, valued, and embrace living your best life!

• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 7.25 - 16.5

We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster’s is different from everywhere else.

No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!