Brand Ambassador

Main-Event-219ffeae; Lexington (KY); On-site; USD 999,000 - 1,515,000; Full time

Benefits offered by this job

50% off food, beverages, activities

Unlimited game play

Tuition Reimbursement Program

New Center Opening Team

Rewards and recognition program

Paid time off

Job summary

Main Event Entertainment in Lexington is hiring Brand Ambassadors to greet guests and help tailor their FUN experience by answering questions about activities and directing them to games and meals.

You will uphold safety and sanitation standards, welcome guests, communicate wait times, escort guests to activities, explain safety rules, and support the team with opening, mid-day or closing duties.

Qualifications

• Food Handlers Certification.
• Guest focused mindset.
• Teamwork is essential.
• Strong problem solving and multi-tasking skills.
• Effective communication with management, team members and guests.
• Availability to work days, nights and/or weekends.

Responsibilities

• Uphold cleanliness and safety standards.
• Welcome guests and serve as an ambassador of FUN.
• Answer questions about activities and directions.
• Manage guest experience and communicate wait times for games and food.
• Escort guests to activities, explain safety rules, and assist with table maintenance.
• Perform opening, mid-day or closing duties.

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

Communication

Job description

Job Description:At Main Event, our Brand Ambassadors play an important role because they are the first and last person the Guest sees on every visit! As a Brand Ambassador, you assist in helping our Guests tailor their FUN experience by advising and answering questions on various activities and directing them to their activities! You’re also dedicated to delivering the highest standards in safety and sanitation.WHAT WILL YOU BE DOING DAILY?Upholding our cleanliness and safety standards (We take this seriously!)Welcoming and greeting all Guests, all while being an ambassador of FUN! (First impressions are everything!)Communicating to the team who is a first-time GuestAnswering Guest’s questions on various activities and directionsManaging the guest experience by keeping communication clear on wait times for games, food and other activitiesEscorting Guests to various activities, explaining safety rules, and assisting with table maintenance (you got this!)Thanking our Guests for coming and welcoming them backPerforming opening, mid-day or closing dutiesPOSITION REQUIREMENTSPrior food and beverage experience a plus, but not requiredGuest focused mindset (We heart our Guests!)Teamwork is a must (Teamwork makes the dream work!)Food Handlers Certification, as requiredStrong problem solving and multi-tasking skillsCan effectively communicate with Management, Team Members, and GuestsAvailability to work days, nights and/or weekendsPERKS AND BENEFITSMain Event Team Members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!Awesome culture that’s inclusive, rewarding and FUN!50% off food, beverages, activities and unlimited game play!Tuition Reimbursement Program (yes please!)We help others grow! (internal promote culture)Be part of a New Center Opening Team!Our rewards and recognition program rock!Benefits and paid time off (for those who qualify)Our Family Fund helps our Team Members financially in their time of needBecome a Certified Trainer (aka, the best of the best!)Main Event Entertainment is an Equal Opportunity Employer and proud to be an E-Verify Employer where required by law.SalaryCompensation is from $7.25 - $11 per hourSalary Range:7.25-11We are an equal opportunity employer and participate in E-Verify in states where required.