Branch Warranty Coordinator

Crown; Long Beach (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Drug

Health Savings Accounts

401K retirement plan

Paid holidays

Paid vacation

Job summary

Crown Equipment Corporation, one of the world’s largest lift truck manufacturers, is hiring an entry‑level Warranty Clerk to help manage claims and vendor interactions. You will review, correct, and submit warranty claims and maintain accurate files.

The role involves tracking claims from submission to payment or denial, assisting parts staff, and supporting service operations. A high school diploma and up to 2 years of related experience are expected, with good communication and computer skills.

Qualifications

• High school diploma or equivalent required.
• Less than 2 years related experience preferred.
• Good verbal and written communication skills; attention to detail.

Responsibilities

• Review and correct all warranty claims generated through technicians to prepare for submission to vendors.
• Process all Crown warranty claims and claims for any other manufacturer represented by Crown.
• Review monthly A/R reports on all vendor warranty accounts.
• Track warranty claims from submission to payment or rejection and maintain files.
• Assist other parts personnel as required such as receiving parts and answering phones.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Numerical reasoning

Computer skills

Education

High school diploma or equivalent

Job description

Crown Equipment Corporation, one of the world’s largest lift truck manufacturers, is hiring an entry‑level Warranty Clerk to help manage claims and vendor interactions. You will review, correct, and submit warranty claims and maintain accurate files.

The role involves tracking claims from submission to payment or denial, assisting parts staff, and supporting service operations. A high school diploma and up to 2 years of related experience are expected, with good communication and computer skills.