Branch Teller Supervisor & Training Lead

S&T Bank; Northern (KY); Hybrid; USD 26,000 - 51,000; Full time

Job summary

S&T Bank in Irwin, PA is seeking a Head Teller Supervisor to lead the branch customer service window and mentor tellers. You will supervise daily operations, ensure accuracy in cash handling, and coach staff to meet service standards.

Responsibilities include coordinating schedules, overseeing onboarding, and maintaining branch playbooks while upholding bank policies and delivering exceptional customer service.

Qualifications

• High school diploma or equivalent with specialized training or a two-year degree.
• Two to five years of general business experience, with one to two years of supervisory experience preferred.
• Retail training program completion required.

Responsibilities

• Operates a customer service window delivering exceptional service.
• Provides training and supervision for teller staff.
• Ensures accurate cash handling and balancing.
• Oversees branch operations, reporting, and vault upkeep.
• Coordinates schedules and enforces branch policies.

Skills

Supervisory experience

Customer service

Training and mentoring

Coaching

Balancing skills

Education

High school diploma

Two-year degree or specialized training

Tools

Computer systems

Job description

S&T Bank in Irwin, PA is seeking a Head Teller Supervisor to lead the branch customer service window and mentor tellers. You will supervise daily operations, ensure accuracy in cash handling, and coach staff to meet service standards.

Responsibilities include coordinating schedules, overseeing onboarding, and maintaining branch playbooks while upholding bank policies and delivering exceptional customer service.