Branch Teller I-Simi Tapo-PT30hrs

Logix Federal Credit Union; Simi Valley (CA); In loco; USD 29.000 - 31.000; Tempo pieno

Descrizione del lavoro

Logix Federal Credit Union is seeking a Branch Teller I to assist members in-person, process financial transactions, and identify opportunities to cross-sell services. You will work within a friendly, member-focused environment and be trusted to support our members with achievable goals.

As a Branch Teller I, you will handle deposits, withdrawals, transfers, and card-related tasks while maintaining accuracy, compliance, and outstanding service.

Competenze

• High School diploma or GED required.
• 1–2 years of customer service and/or cash handling experience preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Experience with Symitar system a plus.

Mansioni

• Processes member transactions efficiently, accurately, and promptly (deposits, withdrawals, transfers, negotiable instruments, etc.).
• Provide courteous service, service accounts, close accounts, and handle related documentation.
• Responds to member inquiries in person, by phone, or by mail and resolves routine issues.

Conoscenze

Customer service

Cash handling

Attention to detail

Multitasking

Microsoft Office

Formazione

High School diploma or GED

Strumenti

Symitar system

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Overview

If you love connecting with people and are ready to grow your career in a company that invests in your success, we’d love to meet you. Come be part of something amazing where your contributions truly matter. If you have a passion for supporting our members in-person, helping people achieve their financial goals, we’re looking for you! As a Branch Teller, you'll be trusted to support our members, with achievable goals to guide you and opportunities to grow within the credit union.

The Branch Teller I is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross‑selling services and products. Also generates referrals to business partners accordingly.

Responsibilities

• Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
• Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re‑pinning cards, adding/updating joint owners/beneficiaries, etc.
• Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
• Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
• Balances daily work.
• Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
• Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
• Maintains cash drawer per assigned cash limits and policy and procedures.
• Must consistently report to work on time, as scheduled.
• Other duties may be assigned.
• Must be flexible to work out of any location at any time, as business needs dictate.

Branch Hours

• Monday - Thursday: 9:00 AM to 5:00 PM
• Friday: 9:00 AM to 6:00 PM
• Saturday: 9:00 AM to 2:00 PM

Qualifications

Education

High School or GED

Experience

Must have at least 1 year to 24 months of customer service and/or cash handling experience

Knowledge, Skills & Ability

• Must have a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
• Must be detail oriented and have the ability to multi-task in a fast paced environment.
• Must have a demonstrated ability to deliver consistently superior customer service.
• Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.

Disclaimer

Equal Opportunity Employer/Veterans/Disabled

Pay Range

USD $21.00 - USD $22.50 /Hr.

Base Pay