Part-time Teller I

First United National Bank; Clarion (Clarion County); On-site; USD 17,000 - 25,000; Full time

Job summary

First United National Bank seeks a Teller I to be the branch face, handling customer transactions with accuracy and courtesy while promoting bank services. You will process deposits, withdrawals, transfers and loan payments and respond to routine inquiries.

The role requires strong interpersonal skills, the ability to multitask in a fast-paced environment, and strict adherence to privacy policies. Hours are 8am–4pm daily, with 6pm on Fridays and 9am–noon on Saturdays.

Qualifications

• High school diploma or equivalent.
• Previous customer service and cash handling preferred.
• Strong interpersonal and communication skills.
• Ability to multitask, prioritize tasks and work in a fast-paced environment.
• Proficiency in Microsoft Outlook and Adobe.
• Ability to maintain confidentiality; handle sensitive information with discretion.

Responsibilities

• Promptly acknowledges customers and maintains a friendly and courteous disposition; ensures that customers are satisfied with all transaction requests; maintains a professional image - by both phone and in person.
• Listens to customers' needs and recommends appropriate banking products or services to meet their financial goals.
• Processes various financial transactions accurately and efficiently, including deposits, withdrawals, transfers and loan payments.
• Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Verifies customer identification and ensures compliance with bank policies and procedures.
• Balances drawer daily and maintains an accurate record of all transactions.
• Promotes teamwork within the branch as well as bank-wide.
• Familiarizes customers with available banking tools meant to aid in banking efficiency, including telephone and internet banking, ATM banking and the mobile app.
• Adheres to all bank policies, procedures and regulatory requirements.
• Reports suspicious activities or potential security breaches to management.
• Completes annual required training within communicated timeframes.
• Performs other duties as required or requested.

Skills

Customer service

Cash handling

Interpersonal skills

Multitasking

Communication

Education

High school diploma or equivalent

Some college coursework or degree in finance or related field

Tools

Microsoft Outlook

Adobe

Job description

Description

Reports to: Branch Manager

Supervises: N/A

Salary Grade: 11

Summary:

The Teller I serves as the face of the bank to customers and is responsible for performing a variety of duties related to customer transactions including providing superior customer service, preparing and maintaining various reports and records; and, promoting institution services.

Essential Functions & Responsibilities:

• Promptly acknowledges customers and maintains a friendly and courteous disposition; ensures that customers are satisfied with all transaction requests; maintains a professional image - by both phone and in person.
• Listens to customers' needs and recommends appropriate banking products or services to meet their financial goals.
• Processes various financial transactions accurately and efficiently, including deposits, withdrawals, transfers and loan payments.
• Answers basic customer inquiries regarding service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Verifies customer identification and ensures compliance with bank policies and procedures.
• Balances drawer daily and maintains an accurate record of all transactions.
• Participates in promotional activities and campaigns to promote bank products and services.
• Participates in and promotes teamwork within the branch as well as bank-wide.
• Familiarizes customers with available banking tools meant to aid in banking efficiency, including telephone and internet banking, ATM banking and the mobile app.
• Adheres to all bank policies, procedures and regulatory requirements.
• Reports suspicious activities or potential security breaches to management.
• Completes annual required training within communicated timeframes.
• Performs other duties as required or requested.

Pay is commensurate with relevant experience. Must be available to work daily between the hours of 8am-4pm (6pm on Fridays) and 9a-noon on Saturdays.

Requirements

Education & Experience:

• High school diploma or equivalent; some college coursework or degree in finance or related field is a plus.
• Previous customer service and cash handling preferred.
• Strong interpersonal and communication skills.
• Ability to multitask, prioritize tasks and work in a fast-paced environment.
• Proficiency in Microsoft Outlook and Adobe.
• Ability to maintain confidentiality; handle sensitive information with discretion.

Physical Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Setting.
• Adequate vision for significant amount of computer work.
• Required to stand, walk and sit; talk and hear (both in person and by telephone); repetitive use of hands and fingers to handle or feel objects or controls; reach with hands and arms.
• Occasional lifting.