Branch Teller I

Logix Federal Credit Union; Burbank (CA); On-site; USD 29,000 - 31,000; Full time

Job summary

Logix Federal Credit Union is seeking a Branch Teller I in Burbank, CA. You will assist members with deposits, withdrawals, and related transactions, while delivering friendly, accurate service and identifying opportunities to help members reach their financial goals.

The role emphasizes cross-selling opportunities and referrals to partners, with responsibilities including cash handling, balancing, and compliance with laws and credit union policies. Branch hours align with posted schedule.

Qualifications

• High School or GED required.
• 1–2 years of customer service or cash handling experience preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and basic computer skills.

Responsibilities

• Process member transactions accurately and efficiently (deposits, withdrawals, transfers, negotiable instrument processing).
• Provide courteous service, service accounts, and complete related documentation.
• Respond to member inquiries in person or by phone; route complex issues to management.

Skills

Customer service

Cash handling

Microsoft Office

Attention to detail

Education

High School or GED

Tools

Symitar

Job description

Branch Teller I

Location

US-CA-Burbank

ID

2026-1733

Category

Sales

Position Type

Full-Time

Remote

No

If you love connecting with people and are ready to grow your career in a company that invests in your success, we'd love to meet you. Come be part of something amazing where your contributions truly matter. If you have a passion for supporting our members in-person, helping people achieve their financial goals, we're looking for you! As a Branch Teller, you'll be trusted to support our members, with achievable goals to guide you and opportunities to grow within the credit union.

The Branch Teller I is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.

Responsibilities

• Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
• Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.
• Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
• Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
• Balances daily work.
• Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
• Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
• Maintains cash drawer per assigned cash limits and policy and procedures.
• Must consistently report to work on time, as scheduled.
• Other duties may be assigned.
• Must be flexible to work out of any location at any time, as business needs dictate.

Branch Hours

• Monday - Thursday: 9:00 AM to 5:00 PM
• Friday: 9:00 AM to 6:00 PM
• Saturday: 9:00 AM to 2:00 PM

Qualifications

Education

High School or GED

Experience

Must have at least 1 year to 24 months of customer service and/or cash handling experience

Knowledge, Skills & Ability

• Must have a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
• Must be detail oriented and have the ability to multi-task in a fast paced environment.
• Must have a demonstrated ability to deliver consistently superior customer service.
• Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.

Disclaimer

Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.

Pay Range

USD $21.00 - USD $22.50 /Hr.