Branch Teller I

Logix Federal Credit Union; Burbank (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

Logix Federal Credit Union in Burbank, CA is seeking a Branch Teller I to assist members with everyday financial transactions and provide friendly, efficient service. You will process deposits, withdrawals, transfers, and other transactions while keeping accurate records, balancing cash, and identifying opportunities to refer members to related products.

Prior cash handling or teller experience is preferred; training is provided.

Qualifications

• High School diploma or GED required.
• 1–24 months of customer service or cash handling experience.
• Proficient with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Process member transactions including deposits, withdrawals, transfers, and other negotiable instruments.
• Provide timely, courteous service and assist with account maintenance tasks.
• Respond to member inquiries and refer cross-sell opportunities when appropriate.
• Balance cash drawer daily and maintain accurate records.
• Adhere to laws, regulations, and Credit Union policies; perform duties accurately and securely.

Skills

Customer service

Attention to detail

Multi-tasking

Cash handling

Excellent communication

Education

High School Diploma or GED

Tools

Microsoft Office

Symitar

Job description

Branch Teller I

Location: US-CA-Burbank

ID: 2026-1733

Category: Sales

Position Type: Full-Time

Remote: No

Overview

If you love connecting with people and are ready to grow your career in a company that invests in your success, we'd love to meet you. Come be part of something amazing where your contributions truly matter. If you have a passion for supporting our members in-person, helping people achieve their financial goals, we're looking for you! As a Branch Teller, you'll be trusted to support our members, with achievable goals to guide you and opportunities to grow within the credit union.

The Branch Teller I is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.

Responsibilities

• Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
• Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.
• Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
• Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
• Balances daily work.
• Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
• Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
• Maintains cash drawer per assigned cash limits and policy and procedures.
• Must consistently report to work on time, as scheduled.
• Other duties may be assigned.
• Must be flexible to work out of any location at any time, as business needs dictate.

Branch Hours

• Monday - Thursday: 9:00 AM to 5:00 PM
• Friday: 9:00 AM to 6:00 PM
• Saturday: 9:00 AM to 2:00 PM

Qualifications

Education

High School or GED

Experience

Must have at least 1 year to 24 months of customer service and/or cash handling experience

Knowledge, Skills & Ability

• Must have a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
• Must be detail oriented and have the ability to multi-task in a fast paced environment.
• Must have a demonstrated ability to deliver consistently superior customer service.
• Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.

Disclaimer

Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.

Pay Range

USD $21.00 - USD $22.50 /Hr.