Teller I

Landmark Credit Union; West Bend (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A local financial institution in West Bend is seeking a Teller to provide exceptional service to members by handling transactions accurately and efficiently. The ideal candidate should possess a high school diploma and have experience in cash handling or customer service. Key responsibilities include processing deposits and withdrawals, cross-selling services, and maintaining a friendly demeanor. This role requires excellent communication and organizational skills, with the ability to stand for extended periods.

Qualifications

• Previous work experience with cash handling or customer service preferred.
• Must develop a thorough understanding of company policies and procedures related to this position.
• Must be able to stand for long periods of time.

Responsibilities

• Provides friendly, courteous, and expedient teller services to members resulting in a balanced cash drawer daily.
• Cross-sells other member services.
• Processes mail deposits and withdrawals.

Skills

Customer service

Cash handling

Verbal communication

Problem-solving

Organizational skills

Education

High School diploma or equivalent

Job description

BRANCH HOURS

Monday‑Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM

NATURE AND SCOPE

Performs transactional duties to serve members by receiving or paying out funds with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services to members. Represents the credit union in a positive and professional manner.

REQUIREMENTS

• High School diploma or equivalent.
• Previous work experience with cash handling or customer service preferred.
• Excellent verbal and written communication skills, problem‑solving skills, organizational skills and the ability to work independently and meet deadlines.
• Must be proficient in all programs and systems used for this job.
• Must develop a thorough understanding of company policies and procedures as they relate to this position, and comply with all company policies, procedures, and all job‑related state and federal laws and regulations.
• Must be able to stand for long periods of time.

PRINCIPAL ACCOUNTABILITIES

• Provides friendly, courteous, and expedient teller and other related services to members resulting in a balanced cash drawer daily.
• Cross‑sells other member services.
• Processes mail deposits and withdrawals.
• May assist in balancing the ATM (if not performed by an outside source).
• May train to perform open/closing duties (with manager on site).
• May train to verify checks for other tellers.
• May train to perform overrides.
• May be cross trained to help in other positions within the branch.
• May be required to attend training at headquarters or an off‑site location.
• Performs other duties as assigned.

EEO/Veterans/Disabled