Branch Teller: Build Relationships & Serve Customers

First Interstate BancSystem, Inc.; Missoula (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off & holidays

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate BancSystem, Inc. in Missoula, MT is seeking a Teller to perform daily teller transactions in the lobby and drive-up locations, delivering outstanding client service and building relationships.

You will handle deposits, withdrawals, checks, and payments, answer client questions, and support product referrals while maintaining accuracy and confidentiality in a bank environment. Training and team collaboration are encouraged.

Qualifications

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

Responsibilities

• Provides client account services by processing deposits and loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answers clients’ questions in person and over the telephone.
• Processes additional transactions as needed, including preparing currency transaction reports.
• Identifies basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Processes consumer credit card applications.
• Completes special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Complies with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhances job knowledge by attending training sessions.
• Contributes to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrates basic product knowledge and proficiency with client-facing systems.
• Completes work accurately with minimal errors.
• Participates in volunteer activities.
• Performs other duties as assigned.

Skills

Confidential information handling

Mathematical aptitude

Written communication

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Cash handling experience preferred

Job description

First Interstate BancSystem, Inc. in Missoula, MT is seeking a Teller to perform daily teller transactions in the lobby and drive-up locations, delivering outstanding client service and building relationships.

You will handle deposits, withdrawals, checks, and payments, answer client questions, and support product referrals while maintaining accuracy and confidentiality in a bank environment. Training and team collaboration are encouraged.