Hiring Support Specialist (HCA)

Allied Universal; Savannah (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

Competitive retirement plan

Job summary

Allied Universal is hiring a Hiring Support Specialist to assist a specific Enterprise Account with a range of recruiting and administrative duties. The role focuses on pre-assignment requirements, document collection, credential validations, and support for screening and interviewing activities.

Responsibilities include candidate communications, scheduling, collaboration across departments, and ensuring compliance and timely reporting.

Qualifications

• High school diploma or equivalent required.
• 1+ year administrative or customer service experience.
• 1+ year in recruiting or credentialing preferred.
• Experience with workforce scheduling software used in staffing operations.
• Proficiency in Microsoft Office and office tech.
• Ability to prioritize and meet deadlines.

Responsibilities

• Interact with candidates via phone and email to ensure proper screening is completed and documented.
• Coordinate with operations team to ready candidates for site employment.
• Collaborate with multiple departments to ensure successful outcomes.
• Document activities and provide timely reporting using scheduling and recruiting tools.
• Screen and interview candidates when needed.
• Participate in staffing meetings and discuss candidate progress and obstacles.
• Schedule interviews and coordinate onboarding activities.

Skills

Administrative experience

Customer service

Time management

Multitasking

Independent judgment

Education

High school diploma

Tools

Microsoft Office

Workforce scheduling software

WinTeam

Applicant tracking tools

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Hiring Support Specialist. The Hiring Support Specialist is responsible for supporting a specific Enterprise Account with various hiring duties. Hiring Support Specialist will support the completion of pre-assignment requirements, collection of required employment documents and certification validations, and, when needed, provide assistance with screening and Interviewing activities to support the operation.

RESPONSIBILITIES:

• Interact with candidates for employment, via phone, and email to ensure proper screening process is completed and documented
• Communicate directly with operations team members to complete candidate readiness for site employment
• Collaborate with multiple departments to ensure successful outcomes
• Utilize online tools to document activities, provide tracking for hiring process requirements, and provide timely responses
• When required, screen and interview candidates for employment
• Participate in staffing and general meetings, prepared to discuss candidates in process, obstacles faced
• Screen applicants, schedule interviews, and conduct initial candidate assessments as needed
• Coordinate second interviews with clients or Account Managers as needed
• Schedule new hires for orientation and track their progress through the entire hiring lifecycle
• Communicate with operations and HR teams to ensure candidate readiness and smooth onboarding
• Utilize online tools and software to document activities, track hiring process requirements, and provide timely reporting
• Participate in recruiting events, including on-site and virtual hiring fairs, job fairs, and branch-level recruitment initiatives as required.
• Enter Compliance code into WinTeam
• Review WinTeam working and master schedule to ensure uncredentialed employees are not on post
• Participate in ad-hoc projects

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Minimum of one (1) year of administrative or customer service related experience
• Minimum of one (1) year of experience in a related position In either recruiting or credentialing
• Minimum of one (1) year of prior experience with workforce scheduling software applications
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Ability to use good independent judgment and discretion
• Excellent time management skills

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Human Resources experience
• Prior work experience utilizing scheduling software
• Prior security industry experience
• Prior onboarding experience
• Prior experience in fast-paced administrative or security operations environment
• Experience with workforce scheduling software, applicant tracking, or recruiting tools

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com