Branch Support & Relationship Specialist

Credit Union of Texas; Sulphur Springs (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A regional financial institution is looking for a Branch Support MRS to train new branch staff and ensure compliance and operational excellence across various locations. The ideal candidate will provide essential support during staffing shortages, maintain high service standards, and uphold all compliance regulations. Candidates should have a high school diploma and some experience in a similar role. Strong communication, problem-solving, and multitasking skills are required for success.

Qualifications

• Must be 18 years of age or older.
• Minimum 1-2 years related operational experience in a financial institution.

Responsibilities

• Train new MRS’s to ensure consistent branch coverage.
• Act as a subject matter expert for branch MRS staff.
• Provide operational, sales, and performance support to branches.
• Maintain compliance with financial regulations.
• Deliver ongoing training and skill reinforcement.

Skills

Goal-oriented

Service-oriented

Problem solving competence

Attention to detail

Strong listening skills

Multitasking

Strong communication skills

Team player

Education

High school diploma or equivalent

Job description

A regional financial institution is looking for a Branch Support MRS to train new branch staff and ensure compliance and operational excellence across various locations. The ideal candidate will provide essential support during staffing shortages, maintain high service standards, and uphold all compliance regulations. Candidates should have a high school diploma and some experience in a similar role. Strong communication, problem-solving, and multitasking skills are required for success.