Branch Support & Member Success Specialist

Credit Union of Texas; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

A financial institution is seeking a Branch Support Member Relationship Specialist in California. This role involves training new MRS staff, providing operational and sales support to branches, and ensuring compliance with financial regulations. Ideal candidates should have strong interpersonal and multitasking skills, along with 1-2 years of operational experience. A high school diploma is required. The position is full-time, offering a dynamic work environment across various branches.

Qualifications

• Must be 18 years of age or older with a high school diploma or equivalent.
• Minimum 1-2 years related operational experience in financial institution.

Responsibilities

• Training new MRS’s for consistent branch coverage.
• Providing operational, sales, staffing, and performance support.
• Deliver ongoing training and skill reinforcement for staff.

Skills

Goal-oriented

Service-oriented

Problem solving

Attention to detail

Strong listening skills

Strong written communication

Multitasking

Team player

Education

High school diploma or equivalent

Job description

A financial institution is seeking a Branch Support Member Relationship Specialist in California. This role involves training new MRS staff, providing operational and sales support to branches, and ensuring compliance with financial regulations. Ideal candidates should have strong interpersonal and multitasking skills, along with 1-2 years of operational experience. A high school diploma is required. The position is full-time, offering a dynamic work environment across various branches.