Branch Support & Relationship Specialist

Credit Union of Texas; Garland (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A financial institution in Garland, Texas seeks a Branch Support MRS to train staff and ensure operational excellence. The role involves assisting members with their financial needs and referring additional products. Candidates should have a high school diploma and experience in a financial setting is preferred. The successful applicant will be goal-oriented, service-oriented, and possess strong communication skills, while also adapting to various branch environments. This position requires multitasking and a compliance-focused approach in all operations.

Qualifications

• 1-2 years related operational experience in financial institution environment preferred.
• Must adapt to multiple branch environments.
• Attention to detail is essential.

Responsibilities

• Train new MRS’s and ensure consistent branch coverage.
• Discuss and refer additional products to internal partners.
• Process requests for memberships and loans.
• Follow up with members to meet their financial needs.
• Stay compliant with financial regulations and maintain confidentiality.

Skills

Goal-oriented

Service-oriented

Problem solving competence

Strong listening skills

Strong communication skills

Ability to multitask

Team player

Education

High school diploma or equivalent

Job description

A financial institution in Garland, Texas seeks a Branch Support MRS to train staff and ensure operational excellence. The role involves assisting members with their financial needs and referring additional products. Candidates should have a high school diploma and experience in a financial setting is preferred. The successful applicant will be goal-oriented, service-oriented, and possess strong communication skills, while also adapting to various branch environments. This position requires multitasking and a compliance-focused approach in all operations.