Branch Support & Relationship Specialist

Credit Union of Texas; McKinney (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A financial institution in Texas is seeking a Branch Support MRS to provide training for new staff and operational support across branches. This role emphasizes ensuring compliance with financial regulations while proactively identifying member needs and delivering exceptional service. The ideal candidate will be service-oriented, possess strong communication skills, and have 1-2 years of relevant experience in a financial environment. This position requires adaptability to change and teamwork to enhance overall member experience.

Qualifications

• Must be 18 years of age or older with a high school diploma or equivalent.
• Minimum 1-2 years related operational experience in financial institution environment or equivalent preferred.

Responsibilities

• Train new MRS’s to ensure consistent branch coverage.
• Provide operational, sales, staffing and performance support.
• Maintain confidentiality of member information.
• Ensure compliance with financial regulations.

Skills

Goal-oriented

Service-oriented

Problem solving competence

Strong listening skills

Strong written communication

Strong verbal communication

Multitasking ability

Team player

Education

High school diploma or equivalent

Job description

A financial institution in Texas is seeking a Branch Support MRS to provide training for new staff and operational support across branches. This role emphasizes ensuring compliance with financial regulations while proactively identifying member needs and delivering exceptional service. The ideal candidate will be service-oriented, possess strong communication skills, and have 1-2 years of relevant experience in a financial environment. This position requires adaptability to change and teamwork to enhance overall member experience.